About the Program
EduBridge has collaborated as a knowledge partner with Government College in Nurpur, Chamba and Dharamshala in Himachal Pradesh to run the Bachelor of Vocation programme.
BVoc is an upcoming course in India, which is intended to incorporate specific " Job Role Based Skill Training" along with the general education in universities and colleges. It is a degree course, which is more focused on practical based learning rather than theoretical studies.
The programme aims to ensure that the students have adequate knowledge and skills so that they are work-ready after the programme is completed.
This course will,
- Help you to learn about the overview of the Hotel Industry
- Explain to you about the registration process
- Explain the importance of customer satisfaction
- Guide you to know the art of proper communication based on scenarios
- Describe the rules and regulations of the hotel for guests
We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.
All the best!
As a customer front office associate, it is very important for you to understand the current tourism and hospitality environment and the benefits. This module will aim at helping you in learning about Hospitality and travel Industry.
Front office staff handles the transactions between the hotel and its guests. The staff receives the guests, handles their requests, and strikes the first impression about the hotel into their minds. This module will help you in understanding the management of front office desk and role of front office executive in hospitality industry.
Front office staff handles the transactions between the hotel and its guests. The staff receives the guests, handles their requests, and strikes the first impression about the hotel into their minds. This module will help you to know the daily transactions of the front office desk.
Customer service is the support you offer your customers — both before and after they buy your product — that helps them have an easy and enjoyable experience with you. This module will aim at helping you in understanding the importance of customer service and the communicative tools in hospitality Industry.
This module will train you more on front office management and the adherence of resolution guidelines while handling guest complaints.
This module will cover about the techniques of enhancing your communication skills and interpersonal skills to handle the office staff and the customer effectively.
This module will help to understand customer service in hospitality industry. Excellent customer service is vitally important in the hospitality industry. It's the first point of contact, between for example, the hotel guest and the representative of the hotel. It is the first opportunity an establishment gets to impress and create a lasting great impression.
This module will explain you about the etiquette and conduct to be followed by the hospitality staff at workplace.
This module will help to understand maintaining IPR of an organization and customers.
In this module, you'll learn more on sex or gender discrimination in employment and how to avoid specific discrimination and give women their due respect.
This module will help to understand how to resolve customer service problems.
This module aims to make you, understand the importance of health and proper diet to be followed for active body, which in turn will improve your performance at work.
This module aims to make you, understand the importance of health and safety to be followed for in hotels.
EduBridge’s programs are designed to offer learners a pathway to placements and its certificate is an official credential for the learners.
On satisfying the attendance criteria requisite and by successfully clearing the assessments with a 50% score and above, learners will be awarded a Certificate of Achievement.
Learners who are unable to clear all the assessments and have scored less than 50% but fulfilled the attendance criteria will be awarded a Certificate of Completion.
Ans: Go to Help and raise a ticket. Our team will support you in the matter.
All the free Courses are accessible to anyone. However, please check the eligibility criteria given in the Courses and enroll as they are designed based on the user’s requirement.
Please follow the following steps. - In the Browser, click on Settings - Click on “Clear Browsing Data” - Click on “Clear Data”.
Assessments are already scheduled as per Course schedule and requirements and are visible to you in “My Courses” section. These will be activated by your Trainer post completion of the sessions. Once the Assessments are activated, you will get a notification on your “My Calendar” option about the same.
You can connect with the Support Team in the following ways : - By raising a Ticket from your Login Page via clicking the Help option. - Write to us on email@example.com, or call us on 18001201193. - Connect via chat or WhatsApp on our website.