Mastering in Business Communication

Learn to use the appropriate tone and style according to the context of Business English
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time_crs_icon 2   Hours
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Course Highlights

Rated 4.41 out of 5
1500+ Learners
Professional Skills
Build a Strong Foundation
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Free ₹ 499

About the Program

Effective business communication skills are crucial tools for career development. With the help of this course, you’ll learn how to make your business communication direct, flawless, and designed to help you maintain a structured and balanced workplace. This course will also teach you to communicate effectively in English in professional contexts. Your vocabulary will be strengthened and your ability to write and speak in English will improve.

We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.

All the best!

This course will,

  • Discuss the importance of effective communication in business
  • Differentiate between the different methods of communication
  • Discuss the importance of staying connected with colleagues, other professionals, and customers in the digital age
  • Discuss the importance of ethical communication

We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.

All the best!

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Syllabus

In this module, you will learn what communication the business world expects from you and what you should do to meet their expectations.

Study Content
Slideshow: Getting Started Slideshow: Basics of Business Communication

This module takes you to the different types of communication as communication takes place by exchanging your views to describe your ideas and experiences.

Study Content
Slideshow: Getting Started Slideshow: Improving Verbal Communication

This module will review the ins and outs of good telephone etiquette and telephone communication and provide suggestions for showing empathy and understanding to callers.

Study Content
Slideshow: Getting Started Slideshow: Telephone Etiquette

In this module, you will not only be able to enhance your personal and professional image in terms of Nonverbal Communication but also effectually read body language cues from people and respond to them appropriately.

Study Content
Slideshow: Getting Started Slideshow: Non-verbal communication

In this module, you will learn what etiquettes the business world expects from you and what you should do to meet their expectations.

Study Content
Slideshow: Getting Started Slideshow: Email Etiquette in Business communication

In this module, you'll get a detailed guide of conference call etiquette to help you ensure that your next conference call will be very productive.

Study Content
Slideshow: Getting Started Slideshow: Video Conference

Stop here and review...!! This module will help you to practice existing knowledge covered in the previous modules and stimulate interest in further learning.

Study Content
Slideshow: Getting Started Slideshow: Mastering in Business communication - Quiz

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