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Introduction to keyboard
Correctly place your fingers on the keys and type different letter combinations.
Free
₹ 499
Free
₹ 499
1 h
1 Modules
100% OFF
Introduction to Service Level Agreement
Understanding service level agreement, its components and policies in BPO sector.
Free
₹ 499
Free
₹ 499
1 h
1 Modules
100% OFF
Email Etiquette: Draft Effective Emails at Work
Learn an easy-to-follow process to consistently write emails that elicit action.
Free
₹ 499
Free
₹ 499
3 h
9 Modules Certificate
100% OFF
Professional Communication in Business Process Management
Learn to use the appropriate tone and style according to the context of Business English
Free
₹ 499
Free
₹ 499
2 h
7 Modules
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280 h remaining
BPO
Capgemini Certified CRM Domestic Non Voice Associa...
₹ 1000
Capgemini Certified CRM Domestic Non Voice Associa...
Learn at the Academy
Take you through the proper procedures and processes needed to provide effective customer service
Develop a hands-on experience on the skills and knowledge of management tools, required to deal with individual customers and measure the performance
Enhance your understanding of service level agreement terms and quality assurance principles
Learn at the Academy
280 h remaining
BPO
Voltas Certified Domestic Data Entry Operator
₹ 1000
Voltas Certified Domestic Data Entry Operator
Learn at the Academy
Acquire a good knowledge of the operation and use of a standard alphanumeric keyboard
Create error-free data entry with the help of various software, devices, equipment
Learn the basic and advance pc workstation configuration, maintenance, networking as well as troubleshooting
Learn at the Academy
440 h remaining
BPO
NULM Certified CRM Domestic Non Voice Associate
Free
NULM Certified CRM Domestic Non Voice Associate
Learn at the Academy
Take you through the proper procedures and processes needed to provide effective customer service
Develop a hands-on experience on the skills and knowledge of management tools, required to deal with individual customers and measure the performance
Enhance your understanding of service level agreement terms and quality assurance principles
Learn at the Academy
280 h remaining
BPO
Voltas Certified Customer Care Associate
₹ 1000
Voltas Certified Customer Care Associate
Learn at the Academy
Help you understand the definition of customer service and most important elements that make up the customer service package.
Enhance your communication skills so you can deliver superior customer service.
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