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    Showing 1 to 8 of 5  search results for  BPO
    First slide 100% OFF

    Introduction to keyboard

    Correctly place your fingers on the keys and type different letter combinations.

    Free ₹ 499
    Free ₹ 499
    1 h
    1 Modules
    First slide 100% OFF

    Introduction to Service Level Agreement

    Understanding service level agreement, its components and policies in BPO sector.

    Free ₹ 499
    Free ₹ 499
    1 h
    1 Modules
    First slide 100% OFF

    Email Etiquette: Draft Effective Emails at Work

    Learn an easy-to-follow process to consistently write emails that elicit action.

    Free ₹ 499
    Free ₹ 499
    3 h
    9 Modules Certificate
    First slide 100% OFF

    Professional Communication in Business Process Management

    Learn to use the appropriate tone and style according to the context of Business English

    Free ₹ 499
    Free ₹ 499
    2 h
    7 Modules
    First slide

    Certification Program in Business Process Management

    Learn BPO/ BPM metrics for IT/ITES industry and give wings to your career aspiration as a Customer Service Specialist.

    ₹ 4000
    ₹ 4000
    280 h
    101 Modules Dedicated Placement Manager Certificate

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    100% OFF
    Learn by Yourself
    1 h remaining BPO

    Introduction to keyboard

    Free ₹ 499

    Introduction to keyboard

    Learn by Yourself

    • Demonstrate proper body position at the keyboard.
    • Demonstrate the typing method of keyboard.
    • Develop accuracy and speed in keyboarding.
    100% OFF
    Learn by Yourself
    1 h remaining BPO

    Introduction to Service Level Agreement

    Free ₹ 499

    Introduction to Service Level Agreement

    Learn by Yourself

    • Provide a clear and open framework for working with other teams to improve communication and effectiveness
    • Improve understanding of the services provided which may improve communication, and more positive working relationships
    • Facilitate improved service delivery and support
    • Provide learning to align services with business delivery
    Learn at the Academy
    280 h remaining BPO

    Capgemini Certified CRM Domestic Non Voice Associa...

    ₹ 1000

    Capgemini Certified CRM Domestic Non Voice Associa...

    Learn at the Academy

    • Take you through the proper procedures and processes needed to provide effective customer service
    • Develop a hands-on experience on the skills and knowledge of management tools, required to deal with individual customers and measure the performance
    • Enhance your understanding of service level agreement terms and quality assurance principles
    Learn at the Academy
    280 h remaining BPO

    Voltas Certified Domestic Data Entry Operator

    ₹ 1000

    Voltas Certified Domestic Data Entry Operator

    Learn at the Academy

    • Acquire a good knowledge of the operation and use of a standard alphanumeric keyboard
    • Create error-free data entry with the help of various software, devices, equipment
    • Learn the basic and advance pc workstation configuration, maintenance, networking as well as troubleshooting