Citibank (Pathway to Progress) - Certification Program in BCBF
Blended
80 Hours
Learn at the Academy
Course Highlights
About the Program
Pathways to Progress is a CSR initiative by Citibank partnered with EduBridge aims to provide training on banking sector skills to the youth specifically from Maharashtra & West Bengal across BFSI sector and provide them with meaningful placements at various corporates that have demand for such skilled manpower.
Through this program, youth would get access to very respectable jobs in several trending sectors with a huge potential for growth. This would potentially result in transforming the lives of the entire household for generations to come and will address the issues of unemployment by training and placing youth from society. The program works towards bridging the gap in the supply-demand ecosystem by providing skilled and job-ready manpower, thus contributing to the Skill India Mission.
Our Dedicated Placement Manager supports you till you get a job and we provide Placement Assistance for up to 3 months after course completion.
This course will,
- Understand Definition of Business Banking Correspondent and BC Model
- Enhance your knowledge of the EMI systems and Role of IT in banking
- Help you to understand the process of handing over the documents and f following up with the customers
- Understand the concept of Target Market Analysis and get a clear outline about various roles and functions of an NBFC
- Help you to get an overview about methods to organize work and time to produce maximum productivity and what we mean by listening skills
We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.
All the best!
Citibank (Pathway to Progress) - Certification Program in BCBF course Minimum Eligibility
Participants will learn about the course, what they will be studying, how they have conduct themselves, and ultimately what they need to become at the end of the course.
Slideshow: Day 1 - Preamble
Participants will get an overview about definition of business banking correspondent
Slideshow: Definition of Business Banking Correspondent
In order to assure financial inclusion, the government wants every Indian citizen to have at least one bank account. Participants will gain an in-depth knowledge about business banking correspondent and the reasons to have at least one bank account.
Slideshow: Reasons to Have a Business Banking Correspondent
Participants will get a clear outline about how BC Model helps in a business banking.
Slideshow: BC Model
This will assess the knowledge of the candidates
Slideshow: Day 1 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves, and ultimately what they need to become at the end of the course.
Slideshow: Day 2 - Preamble
Participants will get an overview about the basics of banks and their goals
Slideshow: Banks and their goal
Participants will gain an in-depth knowledge about various responsibilities of banks
Slideshow: Responsibilities of Banks
Participants will get a clear outline about several objectives of the banks
Slideshow: Objectives of Banks
This will assess the knowledge of the candidates
Slideshow: Day 2 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 3 - Preamble
Participants will get an overview about the basic concept of creating awareness
Slideshow: Create Awareness
Participants will gain an in-depth knowledge about the ways to approach people for creating awareness
Slideshow: Ways to Approach People for Creating Awareness
Participants will get a clear outline about several methods which a banking correspondent can adopt
Slideshow: Methods which a Banking Corresspondent can adopt
This will assess the knowledge of the candidates
Slideshow: Day 3 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 4 - Preamble
Participants will get an overview about segmentation which is the process of dividing heterogeneous (mixed) customers in homogeneous (identical) groups according to their characteristics
Slideshow: Segmentation
Participants will gain an in-depth knowledge about the basics of customer segmentations
Slideshow: Day 4 - Customer Segmentation
Participants will get a clear outline about various types of customer segmentations
Slideshow: Types of Segmentation
This will assess the knowledge of the candidates
Slideshow: Day 4 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 5 - Preamble
Participants will get an overview about the benefits of mapping needs
Slideshow: Mapping Needs
Participants will gain an in-depth knowledge about the importance mapping needs of the customers
Slideshow: Mapping Needs of the Customer
Participants will get a clear outline about some of the steps to map the needs of a customer
Slideshow: Steps to Map the needs of a Customer
This will assess the knowledge of the candidates
Slideshow: Day 5 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 6 - Preamble
Participants will get an overview about the various ways to offer right product to a customer
Slideshow: Right Product
Participants will gain an in-depth knowledge about the various ways to offer right product at the right place to a customer
Slideshow: Right Place
Participants will get a clear outline about the various ways to offer right product at the right place at the right time to a customer
Slideshow: Right Time
This will assess the knowledge of the candidates
Slideshow: Day 6 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 7 - Preamble
Participants will get an overview about the basic concept of competition in banking sector
Slideshow: Competition in the Banking Sector
Participants will gain an in-depth knowledge about several competitive advantages
Slideshow: Competitive Advantages
Participants will get a clear outline about the areas in which the competition in the industry is either prevalent or is likely to emerge
Slideshow: Areas
This will assess the knowledge of the candidates
Slideshow: Day 7 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 8 - Preamble
Participants will get an overview about the responsibilities of a banking correspondent
Slideshow: Banking Correspondent
Participants will gain an in-depth knowledge about the basics of competitive products in the market
Slideshow: Competition in the Market
Participants will get a clear outline about several competitive products in the market
Slideshow: Different Competitive Products
This will assess the knowledge of the candidates
Slideshow: Day 8 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 9 - Preamble
Participants will get an overview about terms and condition of the products
Slideshow: Terms and Conditions of the product
Participants will gain an in-depth knowledge about the methods to assist in application process
Slideshow: Assist in Application Process
Participants will get a clear outline about the duties of business correspondents and the way to help customers
Slideshow: Business Corresspondent helps the Customers
This will assess the knowledge of the candidates
Slideshow: Day 9 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 10 - Preamble
Participants will get an overview about KYC which means Know Your Customer
Slideshow: KYC
Participants will gain an in-depth knowledge about the KYC requirements for opening a bank account
Slideshow: KYC Requirements
Participants will get a clear outline about the list of documents which are considered as the proof of address
Slideshow: Documents for Proof of Identity
This will assess the knowledge of the candidates
Slideshow: Day 10 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 11 - Preamble
Participants will get an overview about the forms that should be provided to the customer and assist them in filling it
Slideshow: Provide forms to the Customer and Assist them in filling it
Participants will gain an in-depth knowledge about obtaining necessary documents required to open an account
Slideshow: Obtain necessary documents required
Participants will get a clear outline about the features to be verified and documents that may be obtained from customers as a part of customer identification procedure
Slideshow: Customer Identification Procedure
This will assess the knowledge of the candidates
Slideshow: Day 11 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 12 - Preamble
Participants will get an overview about the list of documents required for opening an account
Slideshow: Documents for Opening an Account
Participants will gain an in-depth knowledge about various methods to verify documents
Slideshow: How to verify Documents
Participants will get a clear outline about the ways to assist customer's in filling application form
Slideshow: Assist Customer's with Application Form
This will assess the knowledge of the candidates
Slideshow: Day 12 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 13 - Preamble
Participants will get an overview about the basic concept of KYC guidelines
Slideshow: KYC Guidelines
Participants will gain an in-depth knowledge about various KYC guidelines to verify the documents
Slideshow: KYC Guidelines to verify the documents
Participants will get a clear outline about various methods to digitalise KYC documents
Slideshow: Digital KYC
This will assess the knowledge of the candidates
Slideshow: Day 13 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 14 - Preamble
Participants will get an overview about the basics of customer background verification
Slideshow: Customer Background Verification
Participants will gain an in-depth knowledge about various methods to verify customer’s background and its importance
Slideshow: Importance to verify customer's background
Participants will get a clear outline about various requirements needed for customer identification
Slideshow: Customer Identification Requirements
This will assess the knowledge of the candidates
Slideshow: Day 14 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 15 - Preamble
Participants will get an overview about the basics of risk management which deals with the identification, assessment and various strategies that help to lessen the adverse effects of risk on the organization
Slideshow: Risk Management
Participants will gain an in-depth knowledge about the various types of risk management
Slideshow: Types of Risk Management
Participants will get a clear outline about the various types of risks involved in banking sector
Slideshow: Types of Risks in Banking
This will assess the knowledge of the candidates
Slideshow: Day 15 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 16 - Preamble
Participants will get an overview about the purpose of accounting records both within organizations and for use by outside parties
Slideshow: Purpose of accounting records
Participants will gain an in-depth knowledge about various methods to calculate profit percent and loss percent of a product
Slideshow: Profit percent and loss percent
Participants will get a clear outline about various methods to calculate discounts, selling price and marked price of a product
Slideshow: Calculate discounts, selling price and marked price
This will assess the knowledge of the candidates
Slideshow: Day 16 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 17 - Preamble
Participants will get an overview about various methods to calculate simple interest
Slideshow: Simple Interest
Participants will gain an in-depth knowledge about the basic concept of annual rate of interest
Slideshow: Annual Rate of Interest
Participants will get a clear outline about various important formulas for simple interest
Slideshow: Important formulas for simple interest
This will assess the knowledge of the candidates
Slideshow: Day 17 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 18 - Preamble
Participants will get an overview about various importance of EMI system
Slideshow: Importance of EMI System
Participants will gain an in-depth knowledge about various factors affecting an EMI
Slideshow: Factors affecting an EMI
Participants will get a clear outline about the mathematical formula to calculate EMI
Slideshow: Calculate EMI
This will assess the knowledge of the candidates
Slideshow: Day 18 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 19 - Preamble
Participants will get an overview about various roles of IT in banking
Slideshow: Role of IT in Banking
Participants will gain an in-depth knowledge about major advantages implementing IT
Slideshow: Advantages implementing IT
Participants will get a clear outline about IT for employees
Slideshow: IT and Employees
This will assess the knowledge of the candidates
Slideshow: Day 19 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 20 - Preamble
Participants will get an overview about the basics of computers in banking sector
Slideshow: Computers in Banks
Participants will gain an in-depth knowledge about various importance of computers in banking sector
Slideshow: Importance of Computers in Banking sector
Participants will get a clear outline about the importance of customer information
Slideshow: Customer Information
This will assess the knowledge of the candidates
Slideshow: Day 20 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 21 - Preamble
Participants will get an overview about the transformation in technology in the banking sector
Slideshow: The New Era
Participants will gain an in-depth knowledge about the new technologies that have brought enormous change in the field of banking
Slideshow: Technology and Banks Transformation
Participants will get a clear outline about various benefits of information technology in banking sector
Slideshow: Benefits of Information Technology
This will assess the knowledge of the candidates
Slideshow: Day 21 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 22 - Preamble
Participants will get an overview about the various aspects of marketing in banking
Slideshow: Marketing Approach
Participants will gain an in-depth knowledge about various components and activities of marketing approach in banking sector
Slideshow: Components of Markteting Approach
Participants will get a clear outline about the basics of marketing strategy system
Slideshow: Marketing Strategy System
This will assess the knowledge of the candidates
Slideshow: Day 22 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 23 - Preamble
Participants will get an overview about the basics of report which is an informational work made with specific intension of communicating information or recounting certain events in a widely presentable form.
Slideshow: Day 23 - Report
Participants will gain an in-depth knowledge about various importance of preparing reports when acquiring customers
Slideshow: Prepare reports of acquired customers
Participants will get a clear outline about the reports on status of leads and prospective customers
Slideshow: Reports on status of leads and prospective customers
This will assess the knowledge of the candidates
Slideshow: Day 23 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 24 - Preamble
Participants will get an overview about the basics of report which may be in different type according to the need and in different format as prescribed by the organization
Slideshow: Day 24 - Report
Participants will gain an in-depth knowledge about various methods to prepare reports of acquired customers
Slideshow: Reports of Customers
Participants will get a clear outline about various methods to prepare reports of account status
Slideshow: Report of account status
This will assess the knowledge of the candidates
Slideshow: Day 24 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 25 - Preamble
Participants will get an overview about the recap of what is a report
Slideshow: Recap of Report
Participants will gain an in-depth knowledge about various methods to prepare the reports of the targets
Slideshow: Prepare reports of targets
Participants will get a clear outline about various methods to review future targets
Slideshow: Review future targets
This will assess the knowledge of the candidates
Slideshow: Day 25 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 26 - Preamble
Participants will get an overview about various importance of a business corresponden
Slideshow: Importance of a Business Correspondent
Participants will gain an in-depth knowledge about various importance of a business correspondent in assisting the bank
Slideshow: Assist the Bank
Participants will get a clear outline about various importance of a business correspondent in assisting the customers
Slideshow: Assist the Customers
This will assess the knowledge of the candidates
Slideshow: Day 26 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 27 - Preamble
Participants will get an overview about application form
Slideshow: Application Form
Participants will gain an in-depth knowledge about various the application process and procedures for opening a bank account
Slideshow: Procedure for account opening
Participants will get a clear outline about various necessary documents required for account opening
Slideshow: Documents required for account opening
This will assess the knowledge of the candidates
Slideshow: Day 27 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 28 - Preamble
Participants will get an overview about the various legal process involved in account opening
Slideshow: Legal Process in KYC
Participants will gain an in-depth knowledge about the various bank information and documents require under KYC for accounts of individuals
Slideshow: For accounts of individuals
Participants will get a clear outline about the various set of documentation and information require under KYC for Accounts of Companies/Partnership Firms/Trusts & Foundation
Slideshow: For accounts of companies
This will assess the knowledge of the candidates
Slideshow: Day 28 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 29 - Preamble
Participants will get an overview about various roles of a business correspondent in handingover deliveries to the bank
Slideshow: Handing over delivaries to bank
Participants will gain an in-depth knowledge about the basics of POS
Slideshow: Point-of-Sale
Participants will get a clear outline about Business Correspondent Agent (BCA) which is a person or entity engaged by the Bank as intermediary to provide basic Banking services defined in Financial Inclusion, including permitted FIANACIAL Services on behalf of Bank.
Slideshow: Business Corresspondent Agent
This will assess the knowledge of the candidates
Slideshow: Day 29 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course
Slideshow: Day 30 - Preamble
Participants will get an overview about various role of a business correspondent in informing customers about their account status
Slideshow: Inform customers about account status
Participants will gain an in-depth knowledge about various reasons for bank's to rejects the documents due to unavailability
Slideshow: Bank rejects the documents - reasons
Participants will get a clear outline about various advantages of KYC
Slideshow: Advantages of KYC
This will assess the knowledge of the candidates
Slideshow: Day 30 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 31 - Preamble
Participants will get an overview about various the process of handing over the documents collected from the customer to the bank
Slideshow: Process of handing over the documents
Participants will gain an in-depth knowledge about various process of following up with the customers for incorrect/invalid documents submitted
Slideshow: Process of following-up with the customers
Participants will get a clear outline about various process of handing over the welcome kit to the customers
Slideshow: Handing over the welcome kit
This will assess the knowledge of the candidates
Slideshow: Day 31 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 32 - Preamble
Participants will get an overview about several products offered in banks
Slideshow: Products offered in bank
Participants will gain an in-depth knowledge about several services offered in banks
Slideshow: Services offered in bank
Participants will get a clear outline about various classification of the products of the banking industry
Slideshow: Products of the banking industry
This will assess the knowledge of the candidates
Slideshow: Day 32 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 33 - Preamble
Participants will get an overview about the basics of bank which plays an important role by offering various loans to the finance seekers
Slideshow: Banks important role
Participants will gain an in-depth knowledge about the basic concept of loans offered by banks to the finance seekers
Slideshow: Day 33 - Loans
Participants will get a clear outline about various types of loans offered by banks in India
Slideshow: Types of Loans
This will assess the knowledge of the candidates
Slideshow: Day 33 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 34 - Preamble
Participants will get an overview about the basics of retail banking and the various services offered by retail banking
Slideshow: Retail Banking
Participants will gain an in-depth knowledge about the basics of trade finance and the various functions of trade finance
Slideshow: Trade Finance
Participants will get a clear outline about the basics of treasury operations and the various functions of treasury operations
Slideshow: Treasury Operations
This will assess the knowledge of the candidates
Slideshow: Day 34 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 35 - Preamble
Participants will get an overview about various advantages of ATM's
Slideshow: Advantages of ATMs
Participants will gain an in-depth knowledge about various advantages of telebanking
Slideshow: Advantages of Tele Banking
Participants will get a clear outline about various benefits of internet banking
Slideshow: Benefits of Internet Banking
This will assess the knowledge of the candidates
Slideshow: Day 35 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 36 - Preamble
Participants will get an overview about various methods to assess a customer’s financial status
Slideshow: Assessing Customer's Financial Status
Participants will gain an in-depth knowledge about various methods to refine marketing technique
Slideshow: Refine Marketing Technique
Participants will get a clear outline about various methods to refine marketing strategies
Slideshow: Refine Marketing Strategies
This will assess the knowledge of the candidates
Slideshow: Day 36 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 37 - Preamble
Participants will get an overview about the basic concept of marketing in banking sector
Slideshow: Marketing in Banking Sector
Participants will gain an in-depth knowledge about the basics of marketing strategy which becomes increasingly necessary in today’s competitive environment
Slideshow: Marketing Strategy
Participants will get a clear outline about the various marketing strategies in the banking sector
Slideshow: Marketing strategies in the banking sector
This will assess the knowledge of the candidates
Slideshow: Day 37 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 38 - Preamble
Participants will get an overview about the basic concept of target market analysis
Slideshow: Target Market Analysis
Participants will gain an in-depth knowledge about the process of identifying target markets
Slideshow: Identify Target Markets
Participants will get a clear outline about the importance of demographic information, psychographic information and Behaviourist information
Slideshow: Demographic, Psychographic and Behaviourist information
This will assess the knowledge of the candidates
Slideshow: Day 38 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 39 - Preamble
Participants will get an overview about various roles of a business correspondence in collecting cash
Slideshow: Collecting Cash
Participants will gain an in-depth knowledge about various roles of a business correspondence in collecting funds
Slideshow: Collecting Funds
Participants will get a clear outline about various roles and functions of an NBFC
Slideshow: Role and Function of NBFC
This will assess the knowledge of the candidates
Slideshow: Day 39 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 40 - Preamble
Participants will get an overview about the basics of an escalation matrix which is a set of procedures set in place to deal with potential problems in a variety of contexts
Slideshow: Escalation Matrix
Participants will gain an in-depth knowledge about the escalation matrix in case application gets rejected
Slideshow: Escalation Matrix in case application gets rejected
Participants will get a clear outline about the escalation matrix to report your query to a higher level executive if it is not satisfactorily resolved
Slideshow: Escalation Matrix to report your query
This will assess the knowledge of the candidates
Slideshow: Day 40 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 41 - Preamble
Participants will get an overview about the basic concept of payment details
Slideshow: Payment Details
Participants will gain an in-depth knowledge about various importance of updating payment details
Slideshow: Importance of Payment Details
Participants will get a clear outline about the methods to update payment details
Slideshow: Update Payment Details
This will assess the knowledge of the candidates
Slideshow: Day 41 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 42 - Preamble
Participants will get an overview about the methods to maintain all necessary information related to transactions to permit reconstruction of individual transaction
Slideshow: Transactions to permit reconstruction
Participants will gain an in-depth knowledge about the methods to maintain sensitive customer records
Slideshow: Handling sensetive information
Participants will get a clear outline about the importance of customer record
Slideshow: Customer Record
This will assess the knowledge of the candidates
Slideshow: Day 42 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 43 - Preamble
Participants will get an overview about the basics of Electronic Payment Method and its various types
Slideshow: Electronic Payments
Participants will gain an in-depth knowledge about various procedure for NEFT
Slideshow: The procedure of NEFT
Participants will get a clear outline about Clearing Corporation which plays the crucial role of a Central Counter Party (CCP) in the government securities
Slideshow: Clearing Corporation of India Limited
This will assess the knowledge of the candidates
Slideshow: Day 43 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course
Slideshow: Day 44 - Preamble
Participants will get an overview about pre-paid instruments which are payment instruments that facilitate purchase of goods and services against the value stored on these instruments
Slideshow: Pre-paid Payment Systems
Participants will gain an in-depth knowledge about mobile phones which is a medium for providing banking services have been attaining increased importance.
Slideshow: Mobile Banking System
Participants will get a clear outline about ATM's and various other payment methods
Slideshow: ATMs/Point-of-Sale(POS) Terminal, Online Transactions
This will assess the knowledge of the candidates
Slideshow: Day 44 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 45 - Preamble
Participants will get an overview about the basics features of loans
Slideshow: Loan
Participants will gain an in-depth knowledge about the documents required for applying loans in banks
Slideshow: Documents required to avail Loan
Participants will get a clear outline about the documents required for various types of loans in banks
Slideshow: Documents required for loans
This will assess the knowledge of the candidates
Slideshow: Day 45 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 46 - Preamble
Participants will get an overview about the basics of Dormant Account or an Inoperative Account
Slideshow: Dormant or Inoperative Account
Participants will gain an in-depth knowledge about the unclaimed deposits in dormant accounts
Slideshow: Unclaimed Deposits and Inoperative/Dormant Accounts
Participants will get a clear outline about the various instructions that a bank should follow while dealing with inoperative/dormant accounts
Slideshow: Instructions while dealing with Inoperative/Dormant account
This will assess the knowledge of the candidates
Slideshow: Day 46 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course
Slideshow: Day 47 - Preamble
Participants will get an overview about the basics of closure of accounts
Slideshow: Closure of accounts
Participants will gain an in-depth knowledge about the various methods to partial freezing is imposed
Slideshow: How is partial freezing imposed ?
Participants will get a clear outline about the various procedure for closing a bank account
Slideshow: Procedure for closing a bank account
This will assess the knowledge of the candidates
Slideshow: Day 47 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 48 - Preamble
Participants will get an overview about the basics of Post-Sales Services
Slideshow: Post-Sales Service
Participants will gain an in-depth knowledge about the importance of Post-Sales Services
Slideshow: Why Post-Sales Service ?
Participants will get a clear outline about the various techniques of Post-Sales Service
Slideshow: Post-Sales Service Techniques
This will assess the knowledge of the candidates
Slideshow: Day 48 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 49 - Preamble
Participants will get an overview about the basics of credit recovery
Slideshow: Credit Recovery
Participants will gain an in-depth knowledge about the importance of loan recovery strategies
Slideshow: Loan Recovery Strategy
Participants will get a clear outline about loan recovery process
Slideshow: Loan Recovery Process
This will assess the knowledge of the candidates
Slideshow: Day 49 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 50 - Preamble
Participants will get an overview about the terms and conditions of banking products
Slideshow: Terms and Conditions of Banking products
Participants will gain an in-depth knowledge about the basic details of the possible liabilities appear to a user as well as a bank
Slideshow: Liability of the User
Participants will get a clear outline about the importance of agreeing to indemnity
Slideshow: Indemnity
This will assess the knowledge of the candidates
Slideshow: Day 50 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 51 - Preamble
Participants will get an overview about the basics of customer grievance
Slideshow: Customer Greviance
Participants will gain an in-depth knowledge about the various methods to solve customer grievance
Slideshow: How to solve customer greviance ?
Participants will get a clear outline about the importance of problem-solving
Slideshow: Problem Solving
This will assess the knowledge of the candidates
Slideshow: Day 51 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 52 - Preamble
Participants will get an overview about the basic of communication which is the process of exchanging views, ideas, thoughts, and feelings among two or more persons
Slideshow: Communication
Participants will gain an in-depth knowledge about the different ways of communication in banking
Slideshow: Communication in Banking
Participants will get a clear outline about the various things that a Banking Correspondent needs to follow
Slideshow: Things that a Banking Correspondent needs to follow
This will assess the knowledge of the candidates
Slideshow: Day 52 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 53 - Preamble
Participants will get an overview about the various methods to communicate with seniors
Slideshow: Communication with Seniors
Participants will gain an in-depth knowledge about the various methods to communicate to senior management of the company effectively
Slideshow: Communication to Senior Management
Participants will get a clear outline about share knowledge of set revenue and targets
Slideshow: Knowledge Sharing
This will assess the knowledge of the candidates
Slideshow: Day 53 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 54 - Preamble
Participants will get an overview about the need of personal introduction
Slideshow: Personal Introduction
Participants will gain an in-depth knowledge about various things to consider when introducing yourself, apart from your name
Slideshow: Introducing yourself or your company to others
Participants will get a clear outline about the various importance to introduce your company to the clients
Slideshow: Importance to introduce your company to the clients
This will assess the knowledge of the candidates
Slideshow: Day 54 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 55 - Preamble
Participants will get an overview about the needs of communicating with colleagues
Slideshow: Communicating with Colleagues
Participants will gain an in-depth knowledge about the importance of effective communication with colleagues
Slideshow: Importance of effective communication
Participants will get a clear outline about the various steps that should be followed for an effective communication with colleagues
Slideshow: Steps of effective communication with collegaues
This will assess the knowledge of the candidates
Slideshow: Day 55 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 56 - Preamble
Participants will get an overview about the various methods to identify the different customer demands
Slideshow: Identifying Customer Expectations
Participants will gain an in-depth knowledge about the various methods to achieve the customer demands
Slideshow: Common expectations to consider
Participants will get a clear outline about some of the benefits of meeting your customers’ expectations
Slideshow: Benefits of meeting expectations
This will assess the knowledge of the candidates
Slideshow: Day 56 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 57 - Preamble
Participants will get an overview about the methods to identify customer queries
Slideshow: Customer's queries
Participants will gain an in-depth knowledge about various ways to solve customer queries
Slideshow: Solving customer's queries
Participants will get a clear outline about some of the tips on the ways to answer customer service questions
Slideshow: Tips on how to answer customer service questions
This will assess the knowledge of the candidates
Slideshow: Day 57 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 58 - Preamble
Participants will get an overview about a good customer follow-up
Slideshow: Day 58 - Customer Follow-ups
Participants will gain an in-depth knowledge about several points to remember while following up customers queries
Slideshow: Points to Remember
Participants will get a clear outline about the importance of providing post-sales customer services
Slideshow: Provide Post-sales customer service
This will assess the knowledge of the candidates
Slideshow: Day 58 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 59 - Preamble
Participants will get an overview about a good customer follow-up
Slideshow: Day 59 - Customer Follow-ups
Participants will gain an in-depth knowledge about the various ways of following up a customer
Slideshow: Ways of following up with a customer
Participants will gain an in-depth knowledge about various ways to solve customer queries and few important points to keep in mind while following up a customer
Slideshow: How to solve customer queries ?
This will assess the knowledge of the candidates
Slideshow: Day 59 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course
Slideshow: Day 60 - Preamble
Participants will get an overview about customer relationship
Slideshow: Day 60 - Customer Relationship
Participants will gain an in-depth knowledge about the various ways to maintain integrity with the time and documents of the customers
Slideshow: Maintaining integrity with the time and documents
Participants will get a clear outline about the best interests of the customers
Slideshow: Best Interest of the Customers
This will assess the knowledge of the candidates
Slideshow: Day 60 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 61 - Preamble
Participants will get an overview about customer relationship
Slideshow: Day 61 - Customer Relationship
Participants will gain an in-depth knowledge about various ways to develop long term customer relationships
Slideshow: Long Term Customer Relationship
Participants will get a clear outline about the basics of customer focus
Slideshow: Customer Focus
This will assess the knowledge of the candidates
Slideshow: Day 61 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 62 - Preamble
Participants will get an overview about the basics of CRM
Slideshow: Day 62 - Customer Relationship Management
Participants will gain an in-depth knowledge about the importance of CRM
Slideshow: Importance of CRM
Participants will get a clear outline about the importance of CRM with an example
Slideshow: Specimen
This will assess the knowledge of the candidates
Slideshow: Day 62 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 63 - Preamble
Participants will get an overview about the basics of CRM
Slideshow: Day 63 - Customer Relationship Management
Participants will gain an in-depth knowledge about the various products of CRM
Slideshow: CRM Products
Participants will get a clear outline about the various characteristic features of CRM
Slideshow: Characteristics of CRM
This will assess the knowledge of the candidates
Slideshow: Day 63 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 64 - Preamble
Participants will get an overview about the types of CRM
Slideshow: Types of CRM
Participants will gain an in-depth knowledge about the types of CRM solutions
Slideshow: CRM Solutions
Participants will get a clear outline about the various steps to implement CRM
Slideshow: Implementation of CRM
This will assess the knowledge of the candidates
Slideshow: Day 64 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 65 - Preamble
Participants will get an overview about the idea of CRM which is that it helps businesses use technology and human resources gain insight into the behaviour of customers and the value of those customers
Slideshow: Idea of CRM
Participants will gain an in-depth knowledge about the data that should be collected to run process engine in CRM projects
Slideshow: Run Process Engine
Participants will get a clear outline about the need for CRM in Banking Sector
Slideshow: Need for CRM in Banks
This will assess the knowledge of the candidates
Slideshow: Day 65 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 66 - Preamble
Participants will get an overview about the importance of personal hygiene
Slideshow: Importance of Personal Hygiene
Participants will gain an in-depth knowledge about various symptoms are associated with alcohol abuse
Slideshow: Addiction and Drug Abuse
Participants will get a clear outline about several signs of addiction
Slideshow: Signs of Addiction
This will assess the knowledge of the candidates
Slideshow: Day 66 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 67 - Preamble
Participants will get an overview about chemical hazard and the measures to prevent it
Slideshow: Chemical Hazards and Measures
Participants will gain an in-depth knowledge about the ways chemicals can enter the body
Slideshow: Ways chemicals can enter the body
Participants will get a clear outline about the importance of first aid measures in an industrial set up
Slideshow: First Aid
This will assess the knowledge of the candidates
Slideshow: Day 67 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 68 - Preamble
Participants will get an overview about the importance of first aid measures in an industrial set up
Slideshow: First Aid Management for Respiratory Emergencies
Participants will gain an in-depth knowledge about the several methods to become a good performer
Slideshow: Be a good performer
Participants will get a clear outline about list of attitudes that should be considered for becoming a good performer
Slideshow: Attitude
This will assess the knowledge of the candidates
Slideshow: Day 68 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 69 - Preamble
Participants will get an overview about the methods to organize work and time to produce maximum productivity
Slideshow: Productive utilizatin of Time
Participants will gain an in-depth knowledge about the methods to make decision and calculation quickly
Slideshow: Make decision and calculation quickly
Participants will get a clear outline about organizing work and time to produce maximum productivity
Slideshow: Maximum Productivity
This will assess the knowledge of the candidates
Slideshow: Day 69 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 70 - Preamble
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 70 - Listening Skills
Participants will gain an in-depth knowledge about the difference between listening and hearing
Slideshow: Listening and Hearing
Participants will get a clear outline about the methods to adopt simple listening techniques to ensure that you listen effectively
Slideshow: Simple Listening Techniques
This will assess the knowledge of the candidates
Slideshow: Day 70 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course
Slideshow: Day 71 - Preamble
Participants will get an overview about the importance of knowing your colleagues
Slideshow: Know your colleagues
Participants will gain an in-depth knowledge about Teamwork
Slideshow: Teamwork
Participants will get a clear outline about the importance of Teamwork
Slideshow: Importance of Teamwork
This will assess the knowledge of the candidates
Slideshow: Day 71 - Assessments
Participants will learn about the course, what they will be studying, how they have conduct themselves and ultimately what they need to become at the end of the course.
Slideshow: Day 72 - Preamble
Participants will get an overview about constructive help
Slideshow: Constructive Help
Participants will gain an in-depth knowledge about the importance of exploring the situation
Slideshow: Exploring the situation
Participants will get a clear outline about the importance of providing constructive help to others when required
Slideshow: Importance of providing constructive help
This will assess the knowledge of the candidates
Slideshow: Day 72 - Assessments
Industry Recognized Certificate
EduBridge’s programs are designed to offer learners a pathway to placements and its certificate is an official credential for the learners.
On satisfying the attendance criteria requisite and by successfully clearing the assessments with a 50% score and above, learners will be awarded a Certificate of Achievement.
Learners who are unable to clear all the assessments and have scored less than 50% but fulfilled the attendance criteria will be awarded a Certificate of Completion.
Frequently Asked Questions
All the free Courses are accessible to anyone. However, please check the eligibility criteria given in the Courses and enroll as they are designed based on the user’s requirement.
Please follow the following steps. - In the Browser, click on Settings - Click on “Clear Browsing Data” - Click on “Clear Data”.
To join live classes, you will need to enroll in the Courses associated with Learn with a Master Trainer. You will find the daily schedule and training link in “My Calendar” option in your login.
Once you complete the enrollment process, you will receive the batch schedule and link to join our live classes. This will also be available in the My Calendar section.
If you are using a computer, please close all the background applications and make sure you have a minimum internet speed of 5 Mbps for uninterrupted and lag-free training. If you are using a Mobile phone or Tablet, please close all background applications and connect to a Wifi network for consistent internet speed and uninterrupted or lag-free training.
You can raise a Ticket from the Login Page by clicking on the “Help” option.
Check if there are any background applications using your system resources, if not than please talk to your trainer. He/ she should be able to assist you.
- Click on "Forgot Password" - Enter the New Password and Registered Mobile Number or Email Id - Click on Update - 4 Digit verification code will be sent on your Mobile Number - Verify the Account and you will be able to Login.
- Click on “My Progress” on the left side panel of the Dashboard - Click on “Certificate” in “My Progress” - Click on download option given below the Certificate Please Note- You can unlock the Certificate only if you clear all your Assessments."
Don't worry. Click on Help and raise a ticket.
This option is available for all mode of learning. However, the availability of study material is based on the course you enrolled. Most of our Learn by Yourself courses include interactive content followed by practice quizzes for easy understanding.
