This module will guide the learners in setting a goal for themselves and make the learners aware of the support system which will help them in achieving their goals.

Slideshow: Introduction and Context Setting

This module will help you to identify the grooming standards required for the trainers, examine & validate the importance and influence of grooming.

Slideshow: First Impression - Grooming

Through this module, you will be able to derive the concept of self leadership and the importance of feedback in communication.

Slideshow: Self Leadership

This module will help the participants to understand the communication process, evaluate their communication skills and devise an action plan to improve them.

Slideshow: Communication Skills 1

Baseline Teachback Assessments

Slideshow: Baseline Teachback Assessments

The basic psychology of youth (external and internal manifestations) and the persona of a facilitator can be derived through this module.

Slideshow: Psychology of Youth

By the end of this module, the participants will be able to demonstrate a wide variety of teaching methodologies through various tools and techniques.

Slideshow: Teaching Methods 1&2

By the end of this module, the participants will be able to demonstrate a wide variety of teaching methodologies through various tools and techniques.

Slideshow: Teaching Methods 3&4

In this module, the participants will learn about the Mind Mapping Tool and how to use it effectively in their presentations.

Slideshow: Mind Mapping

This module will help the participants to identify and understand the concept of ADDIE model which in turn will help them to design an effective training program.

Slideshow: Learn ADDIE Model

In this module, the participants will be able to identify the various adult learning theories and find creative ways to engage adult learners.

Slideshow: Adult Learning

Master Facilitator interacts with the Student Trainers and gives feedback regarding their Baseline Assessments

Slideshow: Baseline Assessment Feedback

This module will highlight the importance of the SBIR feedback framework of asking, receiving and giving feedback to the participants.

Slideshow: SBIR Feedback Model

In this module, the participants will understand the various teaching philosophies and learn how to give feedback during training delivery.

Slideshow: Delivering Training

This module will help the participants to understand the principles involved in “Instructional Design” that covers the entire spectrum of learning activities for effective training.

Slideshow: Lesson Plan - 3 PT

This module will aid the trainers in identifying their learning styles and understand the various concepts related to learning styles.

Slideshow: Learning Styles

This module will help you to understand the importance of assessments, using the rubric and the correct parameters required for assessments.

Slideshow: Assessments 1

Students to create and present a presentation on the assignments given during MeWe Time (Using Power of Questions)

Slideshow: Practice Teachback Sessions 1

This module will help you to understand the importance of assessments, using the rubric and the correct parameters required for assessments.

Slideshow: Assessments 2

This module will make the Student Trainers familiar with the various components of Bloom’s Taxonomy and guide them in setting objectives for themselves.

Slideshow: Blooms Taxonomy

This module will help the learners to understand the Kirkpatrick Model and how to apply the same to evaluate training programs.

Slideshow: Kirkpatrick Model-GS

In this module, the learners will learn how to prepare proper checklists to ensure that the classroom has a conducive environment that will promote learning and is safe for the participants.

Slideshow: Classroom Management 1

In this module, the learners will learn how to prepare proper checklists to ensure that the classroom has a conducive environment that will promote learning and is safe for the participants.

Slideshow: Classroom Management 2

The ability of communicating with the audience and giving presentations should be seen as a mandatory prerequisite for both the effective learning process and the successful working life. Thus, it is imperative to gradually increase and enhance your presentation skills through a continuous training that will help you to become more competent, confident and competitive.

Slideshow: Presentation Skills-GS

In this module, the participants will learn the key skills and techniques that are required for effective facilitation.

Slideshow: Facilitative Skills

In this module, the participants will learn the Inquiry Based Approach of Learning and the importance of Probing.

Slideshow: Power of Asking Questions

Students to do a presentation on the assignments given during MeWe Time (Using Learning Styles and Facilitative Skills)

Slideshow: Practice Teachback Sessions 2

By the end of this module, you will be able to demonstrate various recap techniques and understand the benefits of using recap activities.

Slideshow: Review & Recap Activities

Students to do an extensive research on Questioning Techniques and give presentations on various Questioning Techniques.

Slideshow: Questioning Techniques

1. Online Assessments 2. Project Submissions & Discussions 3. Final Teachbacks

Slideshow: Summative Assessments (Platform)

This module will aim at helping you in learning about the CRM that supports in effective strategy of sales promotion and the loyalty program that attracts customers to the stores.

Slideshow: GCPT RSA Module 1 To Process Credit Application For Purchases

Prevention is better than cure, and this certainly applies to the security of your commercial premises. In this module, you will know how to identify shoplifters and your role in security of the store and yourself.

Slideshow: GCPT RSA Module 2 To Help Keep the Store Secure

This module will aim at helping you in learning the techniques of demonstration of products in the retail store. This module will help you to know the starting and closing of the demonstration and handling customers during the demonstration.

Slideshow: GCPT RSA Module 3 Demonstrate Products to Customers

This module will aim at helping you in learning and understanding the duties of retail store staff and their responsibilities for better customer service and productivity in sales by helping the customers choose right products.

Slideshow: GCPT RSA Module 4 Help Customers to Choose Right Products

This module will aim at helping you in learning the techniques of demonstration of products in the retail store. This module will help you to know the starting and closing of the demonstration and handling customers during the demonstration.

Slideshow: GCPT RSA Module 5 Provide Specialist Support to Customers Facilitating Purchases

This module will cover the importance of customer service, sales promotion, and the use of CRM for effective service and sales in retail store.

Slideshow: GCPT RSA Module 6 Maximize Sales of Goods and Services

After sales service refers to various processes which make sure customers are satisfied with the products and services of the organization. This module will cover the understanding of personalized service and meeting company standards.

Slideshow: GCPT RSA Module 7 Provide Personalized Sales & Post Sales Service Support

In this module, you will understand how important your role is to protect the positive image of self and organization for .better sales and for the organization as a whole.

Slideshow: GCPT RSA Module 8 Create Positive Image of Self & Organization In the Customer Mind

To work in retail is to hear complaints. It’s your job to address each complaint, found or unfounded, from each retail customer. In this module, you will understand the complaint Management techniques of the retail stores.

Slideshow: GCPT RSA Module 9 Resolve Customer Concerns

In this module, you will understand the importance of planning and handling customers accordingly for ongoing business and customer satisfaction.

Slideshow: GCPT RSA Module 10 Organizing the Delivery of Reliable Service

This module will cover the understanding of communicating and meeting customers’ expectations by effective customer service.

Slideshow: GCPT RSA Module 11 Improve Customer Relationship

This module will cover the understanding of how you monitor customers problem carefully, understand the issues from the grass root level and then fix the problem effectively wit in the timeline given to the customer.

Slideshow: GCPT RSA Module 12 Monitor & Solve Customer Service Concerns

After sales service refers to various processes which make sure customers are satisfied with the products and services of the organization. This module will cover the understanding of personalized service and meeting company standards.

Slideshow: GCPT RSA Module 13 Promote Continuous Improvement in Service

This module aims to make you, understand the meaning and importance of Team Work in the organization. This module will make you realize importance of teamwork in your professional growth.

Slideshow: GCPT RSA Module 14 Work Effectively in a Retail Team

This module aims to make you, understand the situation and act accordingly to work in a team effectively and efficiently.

Slideshow: GCPT RSA Module 15 Working Effectively in an Organisation

This module will aim at understanding the importance of health and safety at the workplace. How to react in an emergency situation and identify and recommend opportunities for improving health and safety in your organization.

Slideshow: GCPT RSA Module 16 Help Maintain Health and Safety

This unit will focus on various key concepts of retail.

Slideshow: GCPT RSA Module 17 Important Key Concepts in Retail

Summative Assessments (Domain)

Slideshow: Summative Assessments (Domain)