Course Highlights





About the Program
To excel in any profession, it is important to have personal and interpersonal skills along with domain skills. Our course offers a good blend of domain and soft skills with 3 hours of Learn with Master Trainer (Online Learning) and 4 hours of Learn at the Academy (Classroom Learning). With this course, you will learn about the various banking products & services and acquire skills for selling these products to customers. The emphasis is on skilling for the future with a focus on building self-esteem, self-confidence in you and empowering you through communication skills, decision-making skills and workplace skills.
With 200+ hrs of Master lead and 30+ hrs of Self Study interactive training program, you will get exposure to the Banking and Financial Sector in India and get yourself an aspirational job at the end of the course. Our Dedicated Placement Manager supports you till you get a job and we provide Placement Assistance for up to 3 months after course completion.
**IMPORTANT: Due to COVID-19, Learn at Academy (Classroom Learning) will be held online, under the guidance of a master trainer for 4hours. Classes will resume at the academy once the lockdown gets lifted and it is safe to do so.
This course will,
- Help you to learn the concepts of general banking including deposits, savings and know your customer(KYC)
- Enable you to evaluate the principles of lending with special reference to rural and retail lending
- Help you to understand the role & responsibilities of Financial Inclusion Officers, Business Correspondents and Business Facilitators
- Help you to apply the skills sets that make BC/BF's effective in relating with rural population - service and sales
We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.
All the best!
Certified Business Correspondent and Business Facilitator course Minimum Eligibility
















This module will help you to understand the objective of this training which is an initiative of Standard Chartered.
Are you worried about your finances due to job loss? This module will guide you through the "Secure Your Salary with Digit Group’s Total Protect Policy" that ensures you can manage your monthly expenses until you find another job.
Globalization has encouraged domestic companies to think beyond their nations. People don’t mind taking challenging and fruitful assignments these days to build a career. Educated youth prefer, English as their spoken medium to enter into the new world of globalization. This module will aim at introducing you to the simple words, which will help in using in English sentences.
Personality Development means enhancing and grooming one’s outer and inner self to bring about a positive change to your life. Each individual has a distinct personality that can be developed, polished and refined. This module will aim at enhancing your personality to suit the requirement of the corporate sectors.
Appropriate grooming and hygiene is an important part of your image. In a professional atmosphere, the awareness of proper grooming and hygiene standards among employees is of utmost importance. This module will aim at making you understand the need and types of grooming for male and female in corporate sectors.
Body language comprises of the gestures and movements we make of the different parts of our body when communicating with people. Many a times, body language speaks more than words. This module will make you realize the importance of body language and ways to improve body language.
Good business etiquette is a valuable skill-set that will make you stand out from others, enhance your chances at success and help you land that dream job. This module will explain the importance of etiquettes for better growth prospects.
Self-confidence is extremely important in almost every aspect of our lives, yet many people struggle. Sadly, people who lack self-confidence can find it difficult to become successful. This module will focus on ten keys of confidence building, which will help you to become a confident speaker.
The Six Pillars of Character is a framework for good character. It has six ethical values (characteristics) everyone can agree upon: Trustworthiness; Respect; Responsibility; Fairness; Caring; and Citizenship. This module will make you understand the six pillars of character which is important at workplace.
Teamwork is often a crucial part of a business, as it is often necessary for colleagues to work well together, trying their best in any circumstance. This module will develop the understanding of team building.
Indian banking industry has recently witnessed the roll out of innovative banking models like payments and small finance banks. RBI’s new measures may go a long way in helping the restructuring of the domestic banking industry. This module will aim at helping you to understand Financial Market, Financial Intermediaries and Structure of Financial Market.
Financial system in India is regulated by independent regulators in the field of banking, insurance, capital market, commodities market, and pension funds. This module will aim at helping you to know the regulatory bodies of Indian Banking and their role in each sector of financial market.
As a learner, your feedback helps us better understand what you think about our services; in addition, it helps us identify areas where we are doing well and where we need to improve.
Bank has laid down Customer Identification Procedure to be carried out at different stages i.e. while establishing a banking relationship; carrying out a financial transaction or when the bank has a doubt about the authenticity/veracity or the adequacy of the previously obtained customer identification data. This module will aim at helping you to know about Know your customer and Anti- Money Laundering and its importance in banking.
There are several products and services a bank can offer its customers. This module will help you understand different products and services and which customers it targets.
Major industries and smaller businesses are relying more and more heavily on computers. If your job is office based they look for people who can create spreadsheets, produce documentation, and put together presentations This module will aim at making you understand the basic components of computer and its functionality.
This module enhances your understanding of the purpose of professional interviews.
In this module, you will develop your understanding about the demands of the workplace and the rights and responsibilities of both the employee and employer.
Reserve Bank of India (RBI) introduced a regulation in 2006 allowing banks to provide service at people’s doorstep through the use of third party services. This model is referred to as “Business Correspondents/Banking correspondents” in short BC’s. This module will aim at helping you to know the role of Banking correspondent/ Facilitator and they should know to handle the customers of the Bank.
Financial inclusion or inclusive financing is the delivery of financial services at affordable costs to sections of disadvantaged and low-income segments of society. Financial inclusion is expected to make significant changes in the economy, especially the rural economy. This module will give us in depth knowledge about financial inclusion.
Sales and customer service, though the two are very closely related there is a great difference between the two. A better customer service can always lead to a new requirement and long term relationship. This module will aim at understanding techniques of selling and customer service, which will be useful in banking while handling your customers as BC/ BF.
This module aims at learning about the monetary policy of RBI and different rates applicable by Reserve Bank of India.
As a learner, your feedback helps us better understand what you think about our services; in addition, it helps us identify areas where we are doing well and where we need to improve.
There are several products and services a bank offers. This module explains the different services and what kind of customers they target.
The main source of income of a commercial bank is the difference between rates which they charge to borrowers and pay to depositors. This module will aim at helping you to understand the functions and features of banks and how they make money.
In this module, you will learn different types of Banking career paths available in the economy.
Industry Recognized Certificate
EduBridge’s programs are designed to offer learners a pathway to placements and its certificate is an official credential for the learners.
On satisfying the attendance criteria requisite and by successfully clearing the assessments with a 50% score and above, learners will be awarded a Certificate of Achievement.
Learners who are unable to clear all the assessments and have scored less than 50% but fulfilled the attendance criteria will be awarded a Certificate of Completion.

Enrollment Benefits

- Training by Experts
- 200+ hrs of Master lead and 30+ hrs of Self Study interactive training program
- 20 mock online assessments at frequent stages of training
- Free recorded modules by our experts
- Our learning modules are designed to enhance workplace readiness

- Main focus on the job roles & responsibilities of a Financial Inclusion Officer
- Effective use of professional tools & models
- A good blend of various activities such as roleplays, case studies etc to gain more in - depth knowledge of Banking and it's functions

- Job placement assurance /opportunity
- Careers in BFSI: Clerks, Data entry Operators, Clerk-cum-Cashiers, Agricultural Clerks, Bank Tellers, Probationary Officers, Loan Officers, Relationship Managers, Customer Service Officers
- Relationship Officer, Process Associates, Client Responsibility Officer, Jr. Relationship Executives, Field Officer,
- Branch Relationship Executive , Business Correspondent, Financial Inclusion Officer, Rural Bank Officer
Frequently Asked Questions
Our trainers are highly qualified and certified industry experts. If you have any issues you would like to highlight or discuss you can connect to our support team by calling our toll-free number or chatting with our support team and they will be able to assist you.
Assessments are visible to you in the 'My Courses' section. Your Trainer will activate this post completion of the sessions. Once the Assessments are activated, you will get a notification on your 'My Calendar' option about the same.
Once you complete the enrollment process, you will receive the batch schedule and link to join our live classes. This will also be available in the My Calendar section.
- Click on “My Progress” on the left side panel of the Dashboard - Click on “Certificate” in “My Progress” - Click on download option given below the Certificate Please Note- You can unlock the Certificate only if you clear all your Assessments."
For any Course material, please - Click on “Classroom” on the left side panel - Click on “Resources” - Click on download to read the material while you are offline"