Course Highlights
About the Program
EduBridge has collaborated as a knowledge partner with Government College in Nurpur, Chamba and Dharamshala in Himachal Pradesh to run the Bachelor of Vocation programme.
BVoc is an upcoming course in India, which is intended to incorporate specific " Job Role Based Skill Training" along with the general education in universities and colleges. It is a degree course, which is more focused on practical based learning rather than theoretical studies.
The programme aims to ensure that the students have adequate knowledge and skills so that they are work-ready after the programme is completed.
This course will,
- Explain how to monitor and manage Store Performance
- Provided the steps on effective team leadership
- Help you to build and Manage Store Team
- Guide to develop individual Retail service Opportunity
- Help you to learn on managing a budget, focusing mainly on the provision of budget, organisational Guidance for preparing and approaching Budget
We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.
All the best!
Bachelor of Vocation (BVoc) - Retail Departmental Manager course Minimum Eligibility
This module will aim at helping you in learning and understanding the duties of retail store staff and their responsibilities for better customer service and productivity in sales.
This module will cover the understanding on the importance of key skills needed to address the inevitable challenges that arise in teams, notably, appreciating individual differences, communicating collaboratively, and managing conflict.
Independent and small retail stores go through periods when daily sales are down. To increase sales, attract new customers, and retain current customers, many retail stores implement various sales promotion techniques. This module will aim at helping you in learning about the CRM that supports in effective strategy of sales promotion and the loyalty program that attracts customers to the stores.
Each team plays a role within the organization. What they do is important to the function of the company and its ability to fulfil the mission and vision of the entity as a whole — or else they wouldn't be there. In this module, you will learn to monitor and manage the store performance.
To best understand leadership we focus on what leaders are actually required to do, rather than on the skills and traits used to accomplish these tasks. This module will help you in making you understand his/her core responsibilities, culture, and processes necessary to deal with a changing environment, self-awareness and support to lead successfully.
This module will cover the understanding of being a good leader and managing the team to deliver high performing customer service and improve sales.
This module will cover the understanding on the importance of key skills needed to address the inevitable challenges that arise in teams, notably, appreciating individual differences, communicating collaboratively, and managing conflict.
Retailers can no longer view customer service as an option and providing a positive retail customer experience is vital. In this module, you will understand the importance of planning and handling customers accordingly for ongoing business and customer satisfaction.
Stake holders can affect or be affected by an organization’s actions, objectives and policies. Hence it is very crucial to always stay connected with the stakeholders and manage a better coordination/ communication with them. In this module, you will understand the meaning of stakeholders and ways to improve communication with stakeholders.
You should follow your organization’s emergency procedures promptly, calmly, and efficiently. You should identify and recommend opportunities for improving health, safety, and security to the designated person, complete any health and safety records legibly and accurately. This module will aim at understanding the importance of health and safety at work place.
As a Departmental Manager, you will find yourself in situations, where you will have to work with other staff members. Therefore it becomes very important to know how to work in a team. This module will cover the understanding of team work an will help in learning phrases to achieve good team bonding.
This module will cover the understanding of self discipline, setting goals, time management , anger management, over all self management in personal and professional life to be successful.
In this module, you will learn on managing a budget, focusing mainly on provision of budget, organisational Guidance for Preparing and Approaching Budget, Reviewing your Budget Regularly and Proposing a realistic Budget
In an age when the business environment is turbulent in terms of competition, new technologies political instability, workforce diversity, the need for good communication skills is being increasingly felt by mangers at all levels. In this module, participants will be able to learn why communication is necessary
This module aims to check your understanding of the entire course and evaluate yourself by completing the practice assessments. This learning will prepare you for the final assessments of the course.
Industry Recognized Certificate
EduBridge’s programs are designed to offer learners a pathway to placements and its certificate is an official credential for the learners.
On satisfying the attendance criteria requisite and by successfully clearing the assessments with a 50% score and above, learners will be awarded a Certificate of Achievement.
Learners who are unable to clear all the assessments and have scored less than 50% but fulfilled the attendance criteria will be awarded a Certificate of Completion.
Enrollment Benefits
- Training led by our Expert Master Trainers
- Our Learn By Doing courses are designed to enhance workplace effectiveness
- Free recorded modules by our experts
- Highly interactive training modules with assignments and activities
- Mock online tests at frequent intervals during the ongoing training
- Experiential Learning
- Effective Use of Professional Tools & Models
- Hands On Practice to improve Customer Service Skills
- Job placement opportunity
- Careers: Asst Departmental Manager, Departmental Manager, Section Manager, Sales Manager, Client Co-ordinator
Frequently Asked Questions
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