About the Program
This course turns curious learners into job-ready banking pros. You’ll learn how frontline sales, branch operations, and risk/compliance fit together—then practice the exact workflows banks expect on day one.
Here’s what you’ll get:
- Core foundations: Banking basics across deposits, payments, accounts, loans, and third-party products; how retail, corporate, and digital banking connect.
- Hands-on operations: Account opening end-to-end (KYC/CIP), service requests, cash/cheque handling, reconciliations, and error-free documentation.
- Sales that Serve: Prospecting, needs-based pitching, objection handling, cross-sell/upsell ethics, and portfolio hygiene (dormant/reactivation, NPS, retention).
- Trade & Business Banking Exposure: The essentials—LCs, bills, working capital terms, and how branches support MSMEs and corporates.
- Digital Banking Workflows: UPI/IMPS/NEFT/RTGS journeys, mobile and internet banking support, and resolving customer pain points fast.
This course will,
- Help you learn the concepts of general banking including deposits and different types of loans
- Enable you to classify the different types of microfinance models
- Enable you to identify the advantages/disadvantages of each Microfinance model.
- Make you aware about various types of Risk and the roles of different internal functions in mitigating these risks
- Enable you to evaluate microfinance trends and types of borrowers to ensure in scaling up the business
We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.
All the best!
Course Highlights
Eligibility Criteria
Understanding a product's capabilities requires a comprehensive assessment of its features, functionality, flexibility & integration.
Education Criteria
Documents required
Infrastructure Requirements
Expert Instruction
Specialization
Job Opportunities Available For You
Industry Recognized Certificate
EduBridge’s programs are designed to offer learners a pathway to placements and its certificate is an official credential for the learners.
On satisfying the attendance criteria requisite and by successfully clearing the assessments with a 50% score and above, learners will be awarded a Certificate of Achievement.
Learners who are unable to clear all the assessments and have scored less than 50% but fulfilled the attendance criteria will be awarded a Certificate of Completion.
Multimedia Hub: Explore, Learn, Succeed
"Every picture tells a story, and every gallery holds a universe of moments"
We are so proud of our learners who work in some
of the top companies in India.
Frequently Asked Questions
The deadline is pre-set for 3 days from the time of notification. You need to complete your Assessments within 3 days failing which it will become inactive.
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Please inform your Trainer immediately and get the issue resolved. Else, please feel free to raise a Ticket using the Help Desk.
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We do not provide recorded sessions for any class since our key differentiator is the experience that you get with our Master Trainer. However, you will be able to get access to several content related videos subscribing to our YouTube Channel “Learn Online with EduBridge".
You can raise a Ticket from the Login Page by clicking on the “Help” option.







