About the Program
Introducing you to the best-in-class program aimed at creating Collection Officers in the Banking/ NBFC sector, co-created and certified by Fullerton India Credit Company Ltd.
The training program will primarily focus on skill development and build the functional competency of collection officers in Banks/NBFCs, who are responsible for connecting with customers and collecting loan amounts or different kinds of debts from the borrowers. The role is not about asking money but to keep a good relationship with the customers and educate customers about the process and procedures of Banking/ NBFC. It is about helping/ guiding customers with different options of clearing their overdue debts and their future relationship with Banks/NBFCs.
The power-packed course has logically structured modules along with activities, role plays, case studies, etc. which will help you to handle challenging collection conversations more professionally. Master Trainer sessions and self-study learning videos offer a good blend of domain and soft skills focusing on inner transformation and employability. Learn about laws and techniques of the collection process, and acquire skills for collecting debts from the customers.
Bridge the knowledge gap by getting enrolled to this certification programme and grab a rewarding career in the Banking/ Financial industry.
This course will,
- This course will make you ready for a job by enhancing your communication skills, computer skills and personality
- This course will help you to understand the banking system and its working
- It will enhance your knowledge of CIBIL and NPA
- This course will make you understand the kinds of bank charges and loan documentation
- This course will explain the role of the collection officer and RBI guidelines for the collection officer
We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.
All the best!
Globalization has encouraged domestic companies to think beyond their nations. People don’t mind taking challenging and fruitful assignments these days to build a career. Educated youth prefer, English as their spoken medium to enter into the new world of globalization. This module will aim at introducing you to the simple words, which will help in using in English sentences.
Personality Development means enhancing and grooming one’s outer and inner self to bring about a positive change to your life. Each individual has a distinct personality that can be developed, polished and refined. This module will aim at enhancing your personality to suit the requirement of the corporate sectors.
Major industries and smaller businesses are relying more and more heavily on computers. If your job is office based they look for people who can create spreadsheets, produce documentation, and put together presentations This module will aim at making you understand the basic components of computer and its functionality.
This module enhances your understanding of the purpose of professional interviews.
In this module, you will develop your understanding about the demands of the workplace and the rights and responsibilities of both the employee and employer.
This module aims at learning about Bank & its functions. It will make you understand the meaning of Bank and how overall they work. This module will also help you to understand various regulatory bodies in financial market.
Bank is one of the important intermediate of Financial Market. After understanding the Financial Structure, this module will now cover topics of banking, origin of banking and banking operations
This module aims at learning about the meaning of NBFC and types of different NBFCs available in Indian Financial Market. It will also describe difference between NBFC and Bank and different serviced offered by NBFCs.
This module aims at sharing the knowledge of Banking Services and Products available for the customer. It will also share the knowledge of Opening and Closing the bank accounts
This module aims at learning about the Loans in detail the meaning of loan, different types of loans available with banks and NBFCs as well as products categorization as per the segments.
Credit Information Bureau Limited (CIBIL) and its Impact on Credit Monitoring. This module is a practical guide to everything you need to know about CIBIL, India’s first Credit Information Company founded in August 2000. CIBIL collects and maintains records of an individual’s payments pertaining to loans and credit cards.
NPA. In this topic, you will learn about NPA, its types and the impact of the score on an individual’s credit worthiness.
This module will familiarize you to understand the meaning, use and importance of equated monthly instalment EMI and also explains about the penalties on non-payment of EMI on time
This module helps us to understand the meaning, use and importance of equated monthly instalment EMI and also explains about the penalties on non-payment of EMI on time. Recovery agents can enhance their knowledge of calculation of EMI on different types of loans through this module
This module helps us to understand the process of identifying and collecting overpayments in the Accounts Receivable (AR) invoices for prize payments. Provides a timeline for follow-up and actions to be performed in each space when a payment is requested from a sponsor for a specific invoice
This module helps us to understand Debt or Debt Collection. Under the provision or accounting system, entities borrow the "Receivable Accounts" category from the balance sheet for the amount of uncollected debt. Cash payments of the same amount are included in the "Allowance for Doubtful Accounts" column to balance the balance. This process is called debt cancellation
This module aims at creating an understanding of the process of collecting Debts
This module aims at creating an understanding of the Debt Collection Regulations & Code of Conduct of Collection Agents
This module helps us to understand various types of securities which can be given to banks by the loan borrowers. These securities can be movable or immovable. Accordingly banks decreases the value of the security by some fixed margin and decide the drawing limit
This module helps us to know and appreciate the importance of loan documentation and the procedure for obtaining proper and error free documents to secure the advances made by a bank
This module helps us to understand the meaning of technical terms used in banking industry. With the help of these terms, it will be easy for the collection officers to perform aptly on the field
This module enhances your understanding of the purpose of professional interviews.
EduBridge’s programs are designed to offer learners a pathway to placements and its certificate is an official credential for the learners.
On satisfying the attendance criteria requisite and by successfully clearing the assessments with a 50% score and above, learners will be awarded a Certificate of Achievement.
Learners who are unable to clear all the assessments and have scored less than 50% but fulfilled the attendance criteria will be awarded a Certificate of Completion.
*Don’t forget to add Certificate in your course package to complete the purchase.
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Ans: -Our trainers are highly qualified and certified industry experts. If you have any issues you would like to highlight or discuss you can connect to our support team by calling our toll free number or chatting with our support team and they will be able to assist you.
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Please inform your Trainer immediately and get the issue resolved. Else, please feel free to raise a ticket using the Help Desk.
Please inform your Trainer immediately and get the issue resolved. Else, please feel free to raise a Ticket using the Help Desk.
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"Badges are the digital awards to display your skills and knowledge. It is issued to you at every stage of your Course/ Quizzes/ Assignment/Assessment completion. Yes, you can share these Badges on social media, with friends or family members."
EduBridge offers multiple payment options and same can be viewed while you proceed towards making payment for the course.
Ans: E-ON offers three ways of learning. - Learn by Yourself - 100% self-study at your own pace - Learn with a Master Trainer- 100% live training program with our Master Trainers - Learn at the Academy- Blended training (Live Online training + Classroom Training)
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We truly believe in discipline and we would like our learners also to follow the same. However, if you are not able to complete the Modules within the given time-frame, those Modules will get deactivated from your account and you will not be eligible for Learning Badges/ Certificates associated with the enrolled course.
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