Certified Business Correspondent and Business Facilitator

Become the representatives of a bank to build awareness and carry out banking transactions for the customers.
Blended
245   Hours
Learn at the Academy

Course Highlights

54% started a new career after completing these courses
33% got a tangible career benefit from this course
13% got a pay increase or promotion
Digital certificate of completion
Placement Assistance with EduBridge's Job Portal
₹  1,000

About the Program

To excel in any profession, it is important to have personal and interpersonal skills along with domain skills. Our course offers a good blend of domain and soft skills with 3 hours of Learn with Master Trainer (Online Learning) and 4 hours of Learn at the Academy (Classroom Learning). With this course, you will learn about the various banking products & services and acquire skills for selling these products to customers. The emphasis is on skilling for the future with a focus on building self-esteem, self-confidence in you and empowering you through communication skills, decision-making skills and workplace skills. 

 

With 200+ hrs of Master lead and 30+ hrs of Self Study interactive training program, you will get exposure to the Banking and Financial Sector in India and get yourself an aspirational job at the end of the course. Our Dedicated Placement Manager supports you till you get a job and we provide Placement Assistance for up to 3 months after course completion. 

 

**IMPORTANT: Due to COVID-19, Learn at Academy (Classroom Learning) will be held online, under the guidance of a master trainer for 4hours. Classes will resume at the academy once the lockdown gets lifted and it is safe to do so.

This course will,

  • Help you to learn the concepts of general banking including deposits, savings and know your customer(KYC)
  • Enable you to evaluate the principles of lending with special reference to rural and retail lending
  • Help you to understand the role & responsibilities of Financial Inclusion Officers, Business Correspondents and Business Facilitators
  • Help you to apply the skills sets that make BC/BF's effective in relating with rural population - service and sales

We hope that you will gain the required knowledge from this program and demonstrate the skills learnt.

All the best!

Request a call back
Let us help you towards your career path
apply
Non-biased career guidance
apply
Counselling based on your skills and preference
apply
No repetitive calls, only as per convenience
You'll receive an OTP on this number for verification purposes.

Certified Business Correspondent and Business Facilitator course Minimum Eligibility

Previous
Next
Syllabus

This module will help you to understand the objective of this training which is an initiative of Standard Chartered.

Study Content
Slideshow: Getting Started Slideshow: Certified Business Correspondent and Business Facilitator

Are you worried about your finances due to job loss? This module will guide you through the "Secure Your Salary with Digit Group’s Total Protect Policy" that ensures you can manage your monthly expenses until you find another job.

Study Content
Slideshow: Getting Started Slideshow: Secure Your Salary

Globalization has encouraged domestic companies to think beyond their nations. People don’t mind taking challenging and fruitful assignments these days to build a career. Educated youth prefer, English as their spoken medium to enter into the new world of globalization. This module will aim at introducing you to the simple words, which will help in using in English sentences.

Study Content
Slideshow: Getting Started Slideshow: Introduction to Basic Spoken English (IL)
PDF: Module - Introduction to Basic Spoken English
PDF: Communication Skills Activity Book

Personality Development means enhancing and grooming one’s outer and inner self to bring about a positive change to your life. Each individual has a distinct personality that can be developed, polished and refined. This module will aim at enhancing your personality to suit the requirement of the corporate sectors.

Study Content
Slideshow: Getting Started Slideshow: Introduction to Personality
PDF: Module- Introduction to Personality
PDF: Personality Development Activity Book

Appropriate grooming and hygiene is an important part of your image. In a professional atmosphere, the awareness of proper grooming and hygiene standards among employees is of utmost importance. This module will aim at making you understand the need and types of grooming for male and female in corporate sectors.

Study Content
Slideshow: Getting Started Slideshow: Grooming and Personal Hygiene
PDF: Grooming and Personal Hygiene

Body language comprises of the gestures and movements we make of the different parts of our body when communicating with people. Many a times, body language speaks more than words. This module will make you realize the importance of body language and ways to improve body language.

Study Content
Slideshow: Getting Started Slideshow: Body Language
PDF: Module - Body Language

Good business etiquette is a valuable skill-set that will make you stand out from others, enhance your chances at success and help you land that dream job. This module will explain the importance of etiquettes for better growth prospects.

Study Content
Slideshow: Getting Started Slideshow: Know about Etiquettes
PDF: Module - Know about Etiquettes

Self-confidence is extremely important in almost every aspect of our lives, yet many people struggle. Sadly, people who lack self-confidence can find it difficult to become successful. This module will focus on ten keys of confidence building, which will help you to become a confident speaker.

Study Content
Slideshow: Getting Started Slideshow: Confidence Building
PDF: Confidence Building

The Six Pillars of Character is a framework for good character. It has six ethical values (characteristics) everyone can agree upon: Trustworthiness; Respect; Responsibility; Fairness; Caring; and Citizenship. This module will make you understand the six pillars of character which is important at workplace.

Study Content
Slideshow: Getting Started Slideshow: Six Pillars of Character
PDF: Module - Six Pillars of Character

Teamwork is often a crucial part of a business, as it is often necessary for colleagues to work well together, trying their best in any circumstance. This module will develop the understanding of team building.

Study Content
Slideshow: Getting Started Slideshow: Team Work makes the Dream work!
PDF: Module - Team work
PDF: Module - Presentataion Skills
PDF: Module - Winning Personality

Indian banking industry has recently witnessed the roll out of innovative banking models like payments and small finance banks. RBI’s new measures may go a long way in helping the restructuring of the domestic banking industry. This module will aim at helping you to understand Financial Market, Financial Intermediaries and Structure of Financial Market.

Study Content
Slideshow: Getting Started Slideshow: Indian Banking and Financial Services
PDF: Indian Banking and Financial Services
SCORM: BCBFQUIZ1
PDF: Activity Book BCBF

Financial system in India is regulated by independent regulators in the field of banking, insurance, capital market, commodities market, and pension funds. This module will aim at helping you to know the regulatory bodies of Indian Banking and their role in each sector of financial market.

Study Content
Slideshow: Getting Started Slideshow: Know about Regulatory Bodies
PDF: Know about Regulatory Bodies
SCORM: BCBFQUIZ4

As a learner, your feedback helps us better understand what you think about our services; in addition, it helps us identify areas where we are doing well and where we need to improve.

Study Content
Slideshow: Getting Started Slideshow: Your Feedback Matters 1

Bank has laid down Customer Identification Procedure to be carried out at different stages i.e. while establishing a banking relationship; carrying out a financial transaction or when the bank has a doubt about the authenticity/veracity or the adequacy of the previously obtained customer identification data. This module will aim at helping you to know about Know your customer and Anti- Money Laundering and its importance in banking.

Study Content
Slideshow: Getting Started Slideshow: Know your Customer and Anti- Money Laundering
PDF: Module -KYC&AML

There are several products and services a bank can offer its customers. This module will help you understand different products and services and which customers it targets.

Study Content
Slideshow: Getting Started Slideshow: Banking Products and Services
PDF: Module -BankingProducts&Services
SCORM: BCBFQUIZ8

Major industries and smaller businesses are relying more and more heavily on computers. If your job is office based they look for people who can create spreadsheets, produce documentation, and put together presentations This module will aim at making you understand the basic components of computer and its functionality.

Study Content
Slideshow: Getting Started Slideshow: Introduction to Basics of Computer
PDF: Module - Introduction to Basics of Computer
PDF: Computer Skills Activity Book

This module enhances your understanding of the purpose of professional interviews.

Study Content
Slideshow: Getting Started Slideshow: Interview skills for success with Mock Interviews

In this module, you will develop your understanding about the demands of the workplace and the rights and responsibilities of both the employee and employer.

Study Content
Slideshow: Getting Started Slideshow: Workplace Readiness- Introduction to the understanding of job

Reserve Bank of India (RBI) introduced a regulation in 2006 allowing banks to provide service at people’s doorstep through the use of third party services. This model is referred to as “Business Correspondents/Banking correspondents” in short BC’s. This module will aim at helping you to know the role of Banking correspondent/ Facilitator and they should know to handle the customers of the Bank.

Study Content
Slideshow: Getting Started Slideshow: Role of Business Correspondent/ Facilitator
PDF: Module -RoleofBCBF

Financial inclusion or inclusive financing is the delivery of financial services at affordable costs to sections of disadvantaged and low-income segments of society. Financial inclusion is expected to make significant changes in the economy, especially the rural economy. This module will give us in depth knowledge about financial inclusion.

Study Content
Slideshow: Getting Started Slideshow: Understanding Financial Inclusion
PDF: Module -UnderstandingFinancialInclusion
SCORM: BCBFQUIZ6

Sales and customer service, though the two are very closely related there is a great difference between the two. A better customer service can always lead to a new requirement and long term relationship. This module will aim at understanding techniques of selling and customer service, which will be useful in banking while handling your customers as BC/ BF.

Study Content
Slideshow: Getting Started Slideshow: Sales Through Service
PDF: Module -SalesThroughService

This module aims at learning about the monetary policy of RBI and different rates applicable by Reserve Bank of India.

Study Content
Slideshow: Getting Started Slideshow: Monetary Policy - RBI
PDF: Monetary Policy

As a learner, your feedback helps us better understand what you think about our services; in addition, it helps us identify areas where we are doing well and where we need to improve.

Study Content
Slideshow: Getting Started Slideshow: Your Feedback Matters 2

There are several products and services a bank offers. This module explains the different services and what kind of customers they target.

Study Content
Slideshow: Getting Started Slideshow: Banking Services: What They Are and Who Uses Them
PDF: Module -New-to-Banking

The main source of income of a commercial bank is the difference between rates which they charge to borrowers and pay to depositors. This module will aim at helping you to understand the functions and features of banks and how they make money.

Study Content
Slideshow: Getting Started Slideshow: How Banks Generate Returns & Profits
PDF: Module -New-to-Banking

In this module, you will learn different types of Banking career paths available in the economy.

Study Content
Slideshow: Getting Started Slideshow: Banking Career Path

Industry Recognized Certificate

EduBridge’s programs are designed to offer learners a pathway to placements and its certificate is an official credential for the learners.

On satisfying the attendance criteria requisite and by successfully clearing the assessments with a 50% score and above, learners will be awarded a Certificate of Achievement.

Learners who are unable to clear all the assessments and have scored less than 50% but fulfilled the attendance criteria will be awarded a Certificate of Completion.

certificate

Enrollment Benefits

expertinstruction
  • Training by Experts
  • 200+ hrs of Master lead and 30+ hrs of Self Study interactive training program
  • 20 mock online assessments at frequent stages of training
  • Free recorded modules by our experts
  • Our learning modules are designed to enhance workplace readiness

specialisations
  • Main focus on the job roles & responsibilities of a Financial Inclusion Officer
  • Effective use of professional tools & models
  • A good blend of various activities such as roleplays, case studies etc to gain more in - depth knowledge of Banking and it's functions

benifit_img1
  • Job placement assurance /opportunity
  • Careers in BFSI: Clerks, Data entry Operators, Clerk-cum-Cashiers, Agricultural Clerks, Bank Tellers, Probationary Officers, Loan Officers, Relationship Managers, Customer Service Officers
  • Relationship Officer, Process Associates, Client Responsibility Officer, Jr. Relationship Executives, Field Officer,
  • Branch Relationship Executive , Business Correspondent, Financial Inclusion Officer, Rural Bank Officer

Frequently Asked Questions

Our trainers are highly qualified and certified industry experts. If you have any issues you would like to highlight or discuss you can connect to our support team by calling our toll-free number or chatting with our support team and they will be able to assist you.

Assessments are visible to you in the 'My Courses' section. Your Trainer will activate this post completion of the sessions. Once the Assessments are activated, you will get a notification on your 'My Calendar' option about the same.

Once you complete the enrollment process, you will receive the batch schedule and link to join our live classes. This will also be available in the My Calendar section.

- Click on “My Progress” on the left side panel of the Dashboard - Click on “Certificate” in “My Progress” - Click on download option given below the Certificate Please Note- You can unlock the Certificate only if you clear all your Assessments."

For any Course material, please - Click on “Classroom” on the left side panel - Click on “Resources” - Click on download to read the material while you are offline"